Autonomous Rideshare Service Zoox Gets a Warm Welcome at Resorts World Las Vegas
May 29, 2025, 09:24h (Last updated on May 29, 2025, 12:39h)
Amazon-owned Autonomous Rideshare Service, Zoox, Unveils Partnership with Resorts World Las Vegas
Resorts World Las Vegas, an advanced gaming destination on the Strip, has partnered with Zoox, an Amazon-owned autonomous rideshare service. This collaboration designates Zoox as the official robotaxi of the casino resort.
Founded in 2014, Zoox operates vehicles equipped with advanced technologies that allow passengers to travel in driverless vehicles. Amazon acquired the company in 2020 for $1.2 billion.
Resorts World Las Vegas will offer dedicated pick-up and drop-off locations for Zoox at its main entrance. Additionally, Zoox will have the opportunity to directly promote its services to guests throughout the property.
Carlos Castro, president and chief financial officer of Resorts World Las Vegas, expressed enthusiasm about the partnership, stating, "This collaboration with Zoox reflects our commitment to integrating technology solutions that elevate our service offerings and enhance the guest experience."
The integration of Zoox's autonomous ride-hailing technology aligns with Resorts World's focus on innovation and premium hospitality standards. The partnership marks a first-ever collaboration between a robotaxi company and a Las Vegas resort.
Zoox has been testing its robotaxi service in Las Vegas and San Francisco since 2019, and plans to launch official service in Southern Nevada by the end of the year. Testing is also underway in Miami and Austin.
The Zoox robotaxis can accommodate up to four passengers in a carriage-style arrangement, offering an intimate and private transportation experience. The all-electric vehicles permit conversation without the presence of a physical driver, providing an appealing option for those with social anxieties.
Recently, Zoox recalled 270 vehicles following an incident in San Francisco, where an unoccupied robotaxi was struck by an electric scooter rider at a low speed. While the rider sustained only minor injuries, the recall necessitated a critical software update.
Beyond the rideshare service, Resorts World Las Vegas boasts several tech-focused attractions for guests. The property features RED, a digital concierge, and cashless gaming through the property's app, which allows gamblers to enjoy slot games, table games, and sports betting without carrying large amounts of cash. The app can also be used for purchases throughout the resort and everywhere Mastercard is accepted.
Enrichment Data
The partnership between Zoox and Resorts World Las Vegas underscores the resort's commitment to innovative technology solutions, aiming to enhance the guest experience while reinforcing Las Vegas's position as a global innovation hub. Zoox is working towards opening its autonomous ride-hailing service to the public in Las Vegas later in 2025 [1][2]. Despite a temporary freeze in on-road operations due to a recent incident in San Francisco [1], the partnership with Resorts World Las Vegas highlights confidence in Zoox's technology to contribute to Las Vegas's reputation as a global innovation hub.
- Zoox, an autonomous rideshare service owned by Amazon, has partnered with Resorts World Las Vegas, designating it as the official robotaxi of the casino resort.
- The collaboration between Zoox and Resorts World Las Vegas demonstrates a focus on integrating technology solutions to elevate service offerings and enhance the guest experience.
- Founded in 2014 and acquired by Amazon in 2020, Zoox operates vehicles equipped with advanced technologies for driverless travel.
- Resorts World Las Vegas will offer dedicated pick-up and drop-off locations for Zoox at its main entrance, and the company can promote its services directly to guests throughout the property.
- The Zoox robotaxis, capable of accommodating up to four passengers, offer an intimate and private transportation experience in all-electric vehicles.
- The partnership between Zoox and Resorts World Las Vegas underscores Las Vegas's position as a global innovation hub, emphasizing a commitment to technology, particularly in the casino-and-gambling industry.
- Zoox has been testing its robotaxi service in Las Vegas and San Francisco since 2019 and plans to launch official service in Southern Nevada by the end of the year.
- Despite a recent incident in San Francisco that led to a recall of 270 vehicles, Zoox remains confident in its technology's ability to contribute to Las Vegas's reputation as a global innovation hub.
- Beyond the rideshare service, Resorts World Las Vegas features tech-focused attractions, such as a digital concierge and cashless gaming through the property's app, enhancing the casual experience while promoting a modern casino-culture in Las Vegas.
