Cloud-focused partnership between Temenos and Amazon Web Services (AWS) fuels banks with a forward-thinking strategy
In the dynamic landscape of the Asia Pacific, banking is undergoing a significant transformation. This shift is driven by three unstoppable forces: rapid digital adoption, demand for mobile-first services, and complex regulatory requirements.
Artificial intelligence (AI) is emerging as the engine of hyper-personalised experiences in banking. However, its deployment must occur within clear ethical boundaries to ensure a balanced approach. The strategic adoption of cloud banking through Software as a Service (SaaS), enabled by partnerships that blend deep financial expertise with robust infrastructure, is a key factor in achieving this transformation.
One example of this transformation is WeLab Bank in Hong Kong, which went from concept to launch in under 10 months. In its first 10 days of operation, it opened more than 10,000 accounts, with customers opening a bank account in just five minutes. Scalability becomes effortless with AWS, allowing banks to lower infrastructure and operating costs while using auto-elastic capabilities to expand seamlessly in step with business growth.
The strategic partnership between Temenos and AWS has been transformational, enabling banks to tailor solutions to their market needs while maintaining resilience and compliance. PVcomBank in Vietnam strengthened its mobile experience and overcame legacy limitations by shifting to Temenos Digital Banking on AWS. Customer onboarding that once took weeks now takes minutes, acquisition has more than doubled, and over a million customers now enjoy a consistent digital journey.
Open banking is starting to gain traction in the Asia Pacific, enabled by more responsible approaches to data sharing and collaboration. Vietnam International Bank (VIB) has leveraged Temenos Transact on AWS to underpin its "Mobile First-Cloud First-AI First" strategy. With 94% of retail transactions now digital, VIB has built the kind of resilient, always-on infrastructure that allows it to roll out new services quickly and stay ahead in one of Asia's fastest-moving markets.
Physical branches are increasingly seen as "experience hubs" that complement digital channels and strengthen customer engagement. With AWS's extensive local infrastructure, banks in the Asia Pacific can meet diverse regulatory requirements without the expense of redundant on-site systems.
Digital banks in the region are moving beyond survival and into profitable scaling. The real question for banking leaders in the region is no longer if cloud adoption should happen, but how quickly they can move to capture the same advantages.
Anthropic's Claude for Enterprise is now available in the AWS Marketplace as a full-fledged software-as-a-service, and includes a Financial Analysis Solution that is tailored specifically for financial analysts, with pre-built financial data source integrations. This tool can further enhance the efficiency and effectiveness of financial operations in banks.
Temenos SaaS on AWS is a catalyst for faster growth, sharper compliance, and stronger customer engagement for banking institutions in the Asia Pacific region. AWS supports more than 140 security standards and compliance features, providing the resilient core that banking demands.
However, as of now, no public information on specific Asian banks that have implemented Temenos SaaS on AWS to improve customer experience, accelerate customer acquisition, and reduce costs is available. This partnership between Temenos and AWS is positioned to help APAC banks not only keep pace with change but set the standard for the industry's future, with access to foundation models on Amazon Bedrock and high-performance chips like Trainium 2.
In conclusion, the future of banking in the Asia Pacific is one of transformation, driven by cloud, AI, and strategic partnerships. Banks that embrace these changes will be well-positioned to thrive in the digital age.
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