Is Whatnot Trustworthy and Secure? Essential Information You Should Be Aware Of

Whatnot is a popular shopping app that has gained traction recently, offering a unique blend of social media and online marketplace experiences. However, like any platform, it's important to navigate it with caution.

The app is generally considered safe to use, both for buyers and sellers, but it's essential to exercise due diligence when making purchases. Some sellers may use gambling wheels and giveaways to attract buyers, and it's best to avoid these streams as they can potentially lead to issues.

Prices that seem too good to be true should also be approached with scepticism, as they may be indicative of scams. If you find yourself in such a situation, it's advisable to steer clear.

Whatnot has implemented buyer protections to help mitigate risks. In case you need a refund, follow the steps provided within the app. If you suspect a seller is trying to scam someone, report them to Whatnot.

While Whatnot has generally favourable reviews on TrustPilot, with an average rating of 4.2, it's important to note that some buyers have reported issues with sellers who sell broken or fake items. It's recommended to avoid buying from sellers with no reviews or bad reviews.

The effectiveness of Whatnot's buyer protections varies, with some users reporting successful refunds, while others have not. It's crucial to keep this in mind when making purchases on the platform.

It's also worth mentioning that Whatnot is not a BBB-accredited business, and many complaints on the BBB website are about scammy sellers on the app, though some complaints state that Whatnot did not give refunds to people who requested them.

However, it's important to note that Whatnot made approximately 377 BBB lawsuits available last year to address disputes and protect consumer rights effectively.

The article was co-written by multiple volunteer authors and was last updated on September 6, 2025. Despite the occasional issues, Whatnot remains a legit shopping service, but some sellers may be untrustworthy. If your order doesn't show up as described, you can contact Whatnot for a refund.

In conclusion, Whatnot offers an exciting shopping experience, but it's crucial to be vigilant and cautious when making purchases. By following the advice provided, you can ensure a safer and more enjoyable shopping experience on the platform.