Outage disrupts services: Thousands of users in certain areas encounter difficulties with calling and internet usage on Jio network
On August 26, 2025, a significant outage affected the Reliance Jio network in various parts of India, while Airtel services continued to function normally in these areas. The affected regions and unaffected Airtel service areas were not detailed in the available information.
As of 1 PM IST, there were over 7,000 reports on Downdetector regarding the Reliance Jio outage, affecting internet and mobile signals in some regions of India. Some users have reported issues with Jio-to-Jio calls and calls to certain networks that were facing downtime. However, the outage seems to be limited to certain regions, as Jio services were working fine at the Noida office.
Reliance Jio has since issued an official statement, clarifying that its services are largely unaffected. According to the statement, Jio-to-Jio calls and calls to other non-impacted networks are functioning normally. Services appear to be working fine now, according to the latest update at 1544 hrs.
The cause of the outage is yet to be confirmed, but it appears to be a technical error. Meanwhile, thousands of affected users have turned to Elon Musk's microblogging platform to share their frustration.
In a humorous twist, some users have found humor in the situation and have been trolling the telecom operators, sharing a selection of funny memes related to the outage.
Ashish Singh, the Chief Copy Editor at the platform, has been working with tech jargon since 2020. He joined Times Internet in 2020 and Jagran English in 2022. Singh, who speaks fluent Geek, has been instrumental in navigating the complexities of the tech world for the platform's audience.
Interestingly, a similar issue was also reported with Airtel, with over 100 reports on Downdetector. However, Airtel SIMs worked normally for calls and data during testing on August 26, 2025.
As the situation continues to unfold, both Reliance Jio and Airtel have not acknowledged the outage at the moment. Users are urged to stay patient as the telecom operators work to resolve the issue as soon as possible.
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